Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
The time I need to prepare an order for shipping varies. For details, see individual items.
But please contact me if you have any problems with your order.
⚠️ Delivery at buyer’s full risk
Note that any bruising or breakage of the plant as a result of courier mishandling is out of our control & therefore NOT substantive for return/refund/replacement.
We are unable to refund or replace plants due to weather conditions (extreme heat or cold), lost shipments due to courier handling, or stolen packages.
Please do your due diligence in understanding the plant's needs prior to purchasing. We cannot refund/replace plants due to negligent care.
In the case that you receive a wrong order/completely dead plant, please contact us within 24 hours of receiving your package with video and photo proof. The plant must remain in same substrate to qualify for approval. We will make the final decision on whether to refund (fully or partially), send replacement, or request the plant/s to be sent back to us.
Any additional shipping fees implicated may or may not be requested of the customer.
Thank you <3 Happy Shopping!